The workplace isn’t always the most kind or sympathetic place to be. In fact, some team members and co-workers can sometimes treat each other rudely, but in the medical profession, there is no place for that kind of attitude or treatment. Empathy should be the rule for every workplace but especially for those in the medical field. The foundation for every medical facility, large or small, should be one of compassion and respect, starting from the top and spreading to each and every patient who enters the building.

Positive Bed-Side Manner
Those in need of medical care are feeling vulnerable and helpless, but the right words, demeanor, and attitude can put them at ease. This is accomplished through a staff of individuals who understand this and work hard to create that environment. It is a fact that happy and calm patients will heal faster and achieve the desired results of recovery. During the course of the day, medical personnel can find themselves worn out and in need of positivity in their immediate surroundings, and this is where empathy in the workplace comes into play. Here are some simple steps you can take to show your co-workers that you care and when you give to them, they are more likely to pass it on to their patients.

1. Smile at those around you. Even if there is nothing funny or you’ve seen that person ten times in the past hour, give them a smile and see how it lifts their mood.
2. Help when you can. If you have some downtime, look around and see who could use some extra assistance with a difficult patient or in getting caught up on a task.
3. Show up early for your shift. Relieve the previous shift or at least give them time to close their logs and be on their way earlier than usual.
4. Bring in goodies. You don’t need to buy anything expensive but consider baking something and taking it to work or even take in some fruit and granola bars.
5. Pull your weight. While this may seem like more of a team building attribute, you should always do your job and help others on your team complete the tasks at hand. This demonstrates your respect and value for their work and time.

As the employer or employee in a medical facility setting, it is important to continue the circle of care and empathy. Without that, you become a facility where patients feel like a number and many will search for better options for their care. Not only will you lose patients but your reputation and job satisfaction will decrease and it can be difficult to rebuild. Avoid the unnecessary problems with simple actions of treating others how you want to be treated.