Three Signs your Medical Staff is Unhappy

August 29th, 2016

Keeping the team at your medical office focused on providing quality patient care becomes a challenge when they are unhappy. Absenteeism and tardiness begins to increase which puts extra strain on your other employees just trying to put in a good day’s work. Additionally, it’s hard for a dissatisfied staff member to show the empathy necessary in the healthcare industry.

Knowing the signs that your staff is growing frustrated as soon as possible is important so you can deal with any issues before they become contagious. Here are three things to watch for to ensure your medical office continues to run smoothly.

Arriving Late and Leaving Early

If you are noticing more employees arriving a little late for their shift in addition to leaving a bit early, this is a possible sign of their unhappiness. Make it point to hold a private chat with the person to find out if their problem is in their personal life or possibly at the office. If the tardiness issue is office-wide, a meeting with the entire team is likely a good idea at this point.

Survey your staff to see if there are any things you and your management can do if the chronic lateness is due to office-related issues. Stress the importance of providing quality patient care when encouraging your team to be sure to arrive on time.

A Lack of Cooperation and Teamwork

Working together as a team is vital in any industry, but it is especially important in the world of healthcare. Be on the lookout for incidents where your employees display a lack of teamwork or conflict. Emphasize the importance of communication and collaboration to ensure your office operates on an efficient basis.

Failure to show Empathy

Empathy is arguably the most important trait for anyone working in the healthcare industry. When you see your staff not giving the right attention to their patients’ needs, it is a potential sign of professional unhappiness. Pay particular attention to any examples of your staff disparaging or making fun of those under their care.

Ultimately, keeping the communication channels open between you and your staff is vital when handling unhappiness at your medical office. Don’t let any problems evolve into something worse.

When you need additional insights on how to keep your medical office running efficiently, talk to the knowledgeable professionals at Pinnacle Workforce. As one of the country’s top healthcare staffing agencies, we also provide a robust supply of great candidates able to make a difference for your company. Meet with us at your earliest convenience.

Three Signs of a Great Medical Recruiter

August 22nd, 2016

When it comes time to look for a new job in the medical industry, working with a talented and experienced recruiter familiar with the world of healthcare is a smart call. The best recruiters know who is hiring as well as the hot skills currently in demand. Assisting you in putting together a résumé and helping prepare you for interviews are two other ways they make your job search a successful one.

Partnering with a great medical recruiter can be an important part of your career growth. Here are three attributes worth noting when in the market for someone to help with your job search efforts.

They Are Connected with the Local and Regional Medical Industry

The best medical recruiters maintain connections with those in the field on both a local and regional basis. This ensures they understand the cultures of the medical offices and hospitals in your area. Once they get to know you better, they will be able to place you at an establishment where you’d make a good fit.

At the same time, they also know what skills and abilities are currently in demand in the medical industry. This helps you decide on where to focus your training to ensure your career prospects stay bright in the future.

Following-Up is Important

Recruiters must regularly follow-up with both the candidates they are presenting and the medical companies looking for new talent. When you are waiting to hear back about a potential interview with the healthcare company of your dreams, it helps to be working with a recruiter who keeps you in the loop. You need to be aware of the current status of your recruiter’s efforts throughout the job search process.

Takes the Time to Understand you as a Medical Professional

When first meeting with a medical recruiter, pay attention to how closely they interview you. They need to fully understand your professional and educational background as well as what skills and abilities you bring to the table for a potential employer. You should treat this meeting as essentially a two-way interview.

Ensure the recruiter takes detailed notes during your discussion. Hopefully, their staffing agency has you fill out an application so all your skills and other professional abilities are searchable in a database. This makes it easier to match you with an employer looking for someone with your skill set.

When you are in the market for a medical recruiter, be sure to talk to the experts at Pinnacle Workforce. As one of the top healthcare staffing agencies in the country, we can help take your career to its highest level yet. Make it a point to contact us as soon as possible.

How to know you are Micromanaging your Medical Staff

August 12th, 2016

Managers walk a fine line when it comes to giving their medical staff enough direction to keep the office running smoothly without stifling their own ideas and insights. Micromanaging your team could lead to a lowering of employee morale, with patient care possibly suffering as a result. It is important to realize your management tendencies as soon as possible to prevent any adverse impacts.

With an efficient healthcare office in mind, here are some ideas for noticing when you are micromanaging your medical staff.

An Inability to delegate Responsibility to your Team

If you find it hard to delegate tasks to your medical staff, this is an obvious sign you are micromanaging them. Remember, you employ talented and trained medical workers typically with significant professional experience. Make it a point to let them carry the weight at times, as it helps them grow in confidence while making your whole team better as a result.

When making out task lists for your office, don’t merely assign the boring duties to your direct reports. Give meaningful tasks to your senior staff members so their own managerial abilities begin to develop.

Not Letting your Team make their own Decisions

Delegating some decision-making duties to your team, while still requiring your approval before implementing their ideas is another sign of micromanagement. Sometimes, this fleeting amount of authority does more harm than good, as a disgruntled, talented medical professional may look elsewhere for a chance to grow their career. Give your employees the freedom to make their own decisions — with no final approval from you required.

Your Criticism is too Granular

Spending an inordinate amount of time each day going over your employees’ reports with a fine-tooth comb is another sign of too much management. Keep your criticisms from becoming too granular, like when worrying too much about spelling and grammar instead of the actual medical content on the reports.

Additionally, don’t hover over their workstations keeping an eye on their activities as it keeps them from staying focused on doing a good job. In many cases, they are too worried about making a mistake in front of you.

Knowing the signs of micromanagement is the first step in correcting them before they lead to a retention problem at your medical establishment. Hopefully these ideas offered some insight into your own managerial style.

When you need additional advice on building and managing a top-notch medical team, talk to the experts at Pinnacle Workforce. As one of the nation’s leading healthcare staffing agencies, we offer the great candidates and business insight to help your company’s prospects. Schedule some time with us as soon as possible.

How and Why you should stay Connected with an Old Boss

August 5th, 2016

Developing a professional network is vital for your career prospects. This rings true in nearly all industries, and the world of healthcare is no exception. Maintaining this list of professional contacts is one of the many reasons to stay connected with your old bosses and other managers.

You never know when it comes time to look for a new position, and being able to call on a robust professional network definitely helps during a job search. Here are some additional ideas for keeping in contact with a former manager.

Ways to keep Connected with a Former Superior

Thankfully, social networks like LinkedIn and Facebook make staying in contact with former bosses and coworkers a breeze. Try to focus your online professional networking efforts on LinkedIn, as it is the website’s main purpose. Remember, Facebook makes it too easy to share content better kept between personal friends instead of professional contacts.

Make it a point to stay up to date with your former bosses’ current online contact information — most importantly their email address. If you are announcing your availability for work, send personal emails to your contact list instead of a group email. Any extra effort spent in this fashion will probably result in more people willing to help you out.

If you keep home addresses for your old managers, consider sending Holiday and birthday cards for a nice personal touch. You can also send these cards to your former medical office or hospital provided they still work there. Once again, concentrate on the professional side of networking, but staying in touch outside of your work life can also help your future job prospects.

Getting a Great Reference might make all the Difference

In addition to finding out about a new job opening, former bosses are arguably the most important references you can use when applying for a medical position. They’ve worked with you closely and understand your strengths as well as the positive differences you can make for an employer. Be sure to contact the former boss in question before using them as a reference to ensure they are okay with it.

Whenever you need advice on any part of the job search process in the healthcare industry, talk to the experts at Pinnacle Workforce. As one of the top medical staffing agencies in the country, we can help take your career to the next level. Connect with us at your earliest convenience.

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