How to Oversee a Staff of Differing Personalities

April 11th, 2016

Serving in a managerial role can cause stress no matter the industry, but the problem exacerbates itself in the world of healthcare. Trying to handle your staff becomes more challenging when you consider the different personalities of your employees. Frankly, there is usually no time for office tension in a workplace where patient care needs to be the overriding concern.

With a harmonious medical office in mind, here is a closer look at some ideas for managing a staff made up of differing personalities.

Take the Time to Get to Know Every Employee

Take them to lunch and learn what makes them tick, as well as any other personality traits that may impact their work performance and relationships with their co-workers. When you get back to your office, be sure to write down your impressions so you are able to refer to them when necessary.

Tailor Your Managerial Approach for Each Individual

Once you get a feel for your team members’ personalities, make it a point to tailor your managerial style to each individual. For example, don’t read the riot act to an employee who is more sensitive than others. Your workers with more of a no-nonsense personality are probably better equipped to handle pointed criticism.

Having said that, it is obvious some issues involving the entire office require using a more common approach. When dealing with individuals, however, going the cookie-cutter route simply isn’t effective most of the time.

Spend Extra Time With Shy Members of Your Staff

Your more introverted staff members may need a little coaxing to come out of their shell, especially if your office is dominated by Type-A personalities. Remember these shy workers are a potential source of good ideas beyond merely being a contributor to the team. Don’t forego an opportunity to pick their brains for additional ideas and insights to help improve your office operations — sometimes the shy workers are the most observant!

Hopefully these tips offered a measure of insight to improve your own managerial abilities.

When you need additional insight on building a winning team at your medical office, talk to the experts at Pinnacle Workforce. As one of the top healthcare staffing agencies in the country, we offer vetted candidates able to make a positive impact on your team. Schedule some time with us at your earliest convenience.

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